SilverCloud Sign-up
SilverCloud Sign-up Start
Welcome to SilverCloud
Before we begin, please note:
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Everything you do on SilverCloud will remain completely confidential. Read the
The client undertakes:
- I take full responsibility for working through SilverCloud at my own pace and choosing the activities I do
- I understand that I may receive reminder emails or texts from the programme
- I understand that Newcastle University Health and Wellbeing Service will be able to see that I am using SilverCloud and be able to view my responses to the questionnaires
- I understand that I may receive contact from Newcastle University Health and Wellbeing Service for the purposes of safeguarding and offering further support
- I understand that I have the right to revoke my consent and agreement with this at any time by emailing sws.therapyappointments@ncl.ac.uk and that Silvercloud will then delete my data
- I understand that SilverCloud is not an emergency support programme
- I will consult with a medical doctor if advised to do so
- I understand that if I am in crisis or feeling very distressed I will contact supportive family, friends, my GP or one of the other contacts suggested on the "where to get help" page
- To give you the best experience there are elements of your information that we need to store and process, in line with our
- information you enter directly;
- and information collected automatically when you use the platform.
- SilverCloud is not an emergency service. If you need urgent help please
SilverCloud takes your privacy and security very seriously, and we consider carefully any information that we need to collect or store.
The only information that we collect is:
This includes personal details, information about your mental health or usage details (for example when you log in and which pages you viewed).
We do this in order to make the platform work (for example, in order to show you which pages you have viewed), and also to better understand how it is being used so that we can keep improving.
If you would like to know more, you can read our full privacy notice at any stage by visiting your help centre. Or by using the link at the bottom of every page.